The developer platform for incident operations

From incident chaos to verifiedresolution in one workspace

IRA (Incident Resolution Assistant) is an internal developer platform and unified control center purpose-built for IT support teams, DevOps engineers, and on-call operators, with a target of reducing MTTR by up to 85%.

IRA · PLATFORM PREVIEW
INCIDENT WORKSPACEAUDIT PASS

IRA00000011

Shared folder access denied: AD / SMB remediation

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  • Code Studio
  • Task Manager
  • Create Documentation
THIS WEEK

Opened

4

↑ 2 vs last week

Resolved

3

↓ 1 vs last week

Median TTR

4.2h

↑ 1.1h vs last week

NEEDS ACTION
  • P2 · Fix proposed · not audited
  • Audited · not production-validated

What IRA does

IRA closes the gap between knowing something broke and proving the fix was right. It builds the fix correctly, with technical depth, functional fit, and security guardrails, then delivers verified outcomes to the organization

  • Transforms messy tickets into verified, organization-specific fix plans grounded in your runbooks, vendor docs, and past incidents, whether the intake comes from ServiceNow, SAP, Azure, or elsewhere.
  • Features an independent audit before execution, CodeStudio for platform-native implementation, and one-click standardized stories in Jira or Azure DevOps.
  • Built for engineers drowning in open tabs, Agile teams tired of junk tickets, and leaders who need proof that fixes were fully understood, not just applied.
  • Designed to eliminate the exhausting context-switching and fragmented tool sprawl of modern IT environments.

Click any proof point below to go deeper

Who IRA is for

IRA is for IT Support teams, DevOps Engineers, and incident/problem managers who work with ITSM tools and Jira/ADO tickets every day. It helps them resolve, audit, document, and push standardized work back into the enterprise tools the organization already trusts.

How IRA works

One loop from intake to delivery

How IRA compares

Monitoring tools are great at catching outages fast. IRA picks up where they leave off: root-cause analysis, verified fix plans, developer implementation, and delivery artifacts

IRAPagerDutyDynatraceRootly

Real-time alerts from servers and apps

Automated root-cause analysis

Automated incident management workflows

Fix plans from your runbooks and past incidents

Pre-execution audit gate

Works across platforms, not locked to one vendor

Developer workspace with integrated pair programmer

One-click stories to Jira or Azure DevOps

One-click documentation and status reports

Integrations and APIs

Ready to explore IRA?

Sandbox access is invite-only. Sign in with your account, or request access from your administrator

A product of DevXPR · Developer Experience Platforms for engineering teams